WELCOME TO OUR NEW SHOP
FAQs about shipping
We use DHL as major carrier with our partner ITG Gmbh near Munich.
Should an article be out of stock at short notice, we will contact you and credit you with the article as soon as possible.
Unfortunately, delivery to a packing station is not possible.
Outside of Germany we deliver to all countries within the European Union. Unfortunately, shipping utside of Europe is not possible, Please see our shipping conditions.
FAQs about payment and taxes
Customs duties and taxes within the European Union:
No additional taxes or duties are due for any goods sent within the European Union. The item prices and delivery costs include the applicable VAT and are therefore given as gross prices.
You can choose from the following payment methods:
Paypal
Credit card
Instant bank transfer
Klarna
Apple Pay
Google Pay
eps-Überweisung
Ideal
Bancontact
Shop Pay
Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.
FAQs about Exchange, Returns and Refunds
- Your right of return is 30 days. More on this in our cancellation policy.
- The return is free of charge within the EU. Please contact us via our ... to receive a return label for free return shipping.
- Please make sure that you return goods in the packaging in which you received them and in perfect condition.
Return address:
ITG GmbH Internationale Spedition und Logistic
Eichenstraße 2
D-85445 Schwaig
Postal address:
P.O. Box 23 17 35
D-85326 Munich
If you would like to exchange a purchased item for a different size or color, please send the corresponding item back to us and note the desired replacement item on the return slip. We will send it to you as soon as possible.
As soon as we receive positive feedback from our logistics partner regarding the returned items, we will transfer the money back within a few working days.
Can’t find the answers you’re looking for? Contact Us.